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Customer Service


Cookie Policy

Introduction

This Cookie Policy explains our site uses cookies and similar technologies and related services.

By continuing to use our website, you agree to the use of cookies in accordance with this Cookie Policy, unless you disable them through your browser settings or cookie preferences.

What Are Cookies?

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. Cookies help websites function correctly, improve user experience, remember preferences, provide analytics, and support marketing activities.

Cookies may be:

  • Session cookies – deleted when you close your browser.
  • Persistent cookies – remain on your device until they expire or are deleted.
  • First-party cookies – set directly by this website/domain.
  • Third-party cookies – set by external services integrated into our website.

How We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the operation of the website and cannot be disabled in our systems. They are typically set in response to actions made by you, such as:

  • Logging into secure areas
  • Managing account settings
  • Maintaining shopping cart or session functionality
  • Security and fraud prevention

Without these cookies, certain parts of the website may not function properly.

Analytics

These cookies help us understand how visitors interact with our website by collecting anonymous usage information, including:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • Browser and device information
  • Website performance metrics

This information helps us improve website performance, usability, and customer experience.

Marketing cookies

Marketing cookies may be used by BV Commerce or trusted third parties to:

  • Deliver relevant advertisements
  • Measure campaign effectiveness
  • Limit repeated advertisements
  • Build audience insights
  • Support re-marketing activities
  • Enable content sharing
  • Support social features
  • Track engagement with shared content
  • Assist with targeted advertising

These cookies may track your browsing activity across websites and services.

Third-Party Services

We may use trusted third-party providers that place cookies or similar technologies on our website, including services related to:

  • Website analytics
  • Advertising and marketing
  • Customer support
  • Payment processing
  • Video or media embedding
  • Social media integrations
  • Performance monitoring

These third parties may collect information in accordance with their own privacy and cookie policies.

Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can:

  • Block cookies
  • Delete existing cookies
  • Receive alerts when cookies are set
  • Restrict certain types of tracking

Please note that disabling cookies may impact website functionality and your overall user experience.

You can typically manage cookies through your browser settings:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

You may also manage your cookie preferences through our website cookie consent tools where available.

Do Not Sell or Share My Personal Information

You have the right to opt out of the sale or sharing of your personal information. You can exercise this right by adjusting your privacy preferences or disabling non-essential tracking technologies. You may also contact us directly to submit a “Do Not Sell or Share My Personal Information” request.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Because there is currently no universally accepted standard for DNT signals, our website may not respond to all DNT browser settings.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us.